Hello, Caterpillar!

Though I left Apex Tool Group to move on to bigger and… similarly amazing things, I’ve had a great first day at Caterpillar. This Cat facility in Clayton, NC manufactures and designs some of the “smaller” machines in Caterpillar’s global lineup, most notably: the “SMALL” wheel loader. (I’ve attached a promotional image below to give you some scale. It’s around 12 feet tall and authoritatively robust)

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This morning we began by looking around the Product & Applications Training Center with Jake and Elizabeth, two engineers at Caterpillar. This is where Caterpillar dealers are sold and trained on new machinery in their lineup. Caterpillar works by distributing their products to dealers, who then sell them to individual customers. Therefore, the training center provides helpful information and comparisons between Caterpillar products and competitors, so that the dealers can more compellingly sell the machines.

We even got to sit in the cabs for some of Caterpillar’s popular machines!

After touring the training center, we had a pizza lunch with Jake and Elizabeth!

We followed that up with a tour of the assembly line at the Machine Development Center. While I’m not allowed to show you any pictures or discuss the assembly line, I can use ambiguous, thought provoking adjectives: gargantuan, rapid, loud, professional, sophisticated. The manufacturing was stunning, especially in comparison to the small-scale machining operations I saw last week.

I had a great first day at Caterpillar, I hope that I’ll learn just as much tomorrow!

Day 3 at Apex Tool Group

My third morning at Apex Tool Group centered around the other side of their business. Project management (shudders). These are scary words for the engineer in my heart, and rightfully so. Project managers have the delicate challenge of balancing the technical and pecuniary aspects of a tool-making operation.

I worked with Donna today, a project manager for various tool development teams, such as cutting and wrenches. She explained three important factors to balance in a business like ATG’s: Cost, Schedule, and Quality. While it is often easy to accomplish two of these goals, attaining all three is ideal, and she seems to manage it! Donna’s role as a project manager seems very wide reaching because she has to communicate with so many different groups: industrial design, engineering, marketing, the list goes on. She told me how she often communicated with manufacturers to identify defects in prototyped tools, or with industrial design to assist the texturing and coloring process. In balancing the three factors of a project-cost, schedule, and quality-she reached out to the various design groups to expedite their processes any way she could.

After discussing project management with Donna, Leonora and I had lunch in the courtyard, as usual.

My afternoon was spent with Zack, a packaging engineer at ATG. He showed the complicated process of designing packaging for tools in CAD. I wasn’t previously aware that packaging was such a large portion of manufacturing. However, he explained that it isn’t just designing boxes for tools, but also coordinating the production of the packaging, communicating with graphic designers about their goals for a product, and even testing packaging for strength and protection. I learned a lot about packaging today!

Zack then took me to the distribution center, the second half of the ATG facility here in Apex. It was massive! I took some photos, but I’m sure that they can’t properly convey the scale of the building. There were multiple sections, such as delivery bays and sorting conveyors; it was like an Amazon warehouse. To truly convey the scope of the facility, let me leave you with this: that warehouse on Lufkin road is the distribution center for all of North America. That means any Crescent, Lufkin, Weller, Wiss, etc. product you buy will have come through the warehouse at some point in its life.

My day at Apex Tool Group was once again amazing! Thank you to Donna and Zack for making it so informative and fun.

Day 2 at Apex Tool Group

Today’s proceedings with Apex Tool Group were once again fascinating. I spent my day with Cecil as we explored all the challenges associated with engineering good quality tools.

We began with a detailed overview of the seemingly verbose documents needed to communicate product goals from department to department, for example: a chart where end-user goals are ranked by importance then communicated to industrial designers and engineers. It seems, as I look over this process, that each department has its own responsibilities and fights for its own benefit. The industrial designers always want the tool’s aesthetic to be perfect, the project managers want it to fly off the shelves, the engineers want it to be manufactured just like they specified, and the manufacturers want it to be cheap.

On that note, Cecil decided to show us “THE VAULT” in the dingy, dusty corner of ATG’s warehouse. The vault, which is really more of a closet, stores old drawings for 20th century Lufkin tools, all handwritten and exceedingly detailed (think of a blueprint). Since I’m not allowed to show you an authentic Lufkin drawing, I’ve pasted one from Google below. These drawings are used to communicate the tool’s exact geometry and tolerances from the engineers to the manufacturers.

After discussing the intricacies manufacturing, Cecil and I had lunch in the breezy courtyard.

Soon after lunch, Cecil and I found ourselves somewhat unsure of what to do. So, Adam, another engineer on Cecil’s team, dared me to assemble one of the company’s new tape measures. I gladly accepted the challenge, assuming it would be four simple screws and a smear of grease. I couldn’t have been more wrong. Indeed, the process of assembling a tape measure requires one to carefully and tediously wind up a coiled spring of nearly twenty five feet. Better yet, the spring is razor sharp and thinner than a human hair (this hair analogy really couldn’t be more useful when shadowing at an engineering firm). I did, of course, wear proper safety gear, and the process took me over twenty minutes. However, at the end, I got the gift of a new tape measure; I couldn’t be more excited! Side note: if you ever need to buy a tape measure, buy the Lufkin Shockforce, it’s clearly the best option.

At the very end of the day, Cecil allowed me the reigns of his CAD software, PTC Creo. He challenged me to model a Sharpie from his desk, and I gave it my best attempt. While I have used CAD software before, and did manage to model almost all of it, Cecil gave me many expert tips to optimize my modeling process. I ended up learning a lot about CAD and design.

After only two days shadowing various people at ATG, I have already begun to get a deep understanding of all the interactions and challenges involved in manufacturing tools. Not just communicating with other engineers, but also meticulously documenting one’s work through drafting, communicating exact textures or colors through industry standards, and sending dozens of prototypes to be tooled and manufactured.

At the end of my day, one of the engineers actually gifted me a set of dial calipers! I am so excited to start using them, and I am so thankful for the opportunity I have been given at Apex Tool Group.

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