Tag: HealthInsurance

I was only in the office for a very short time today, as I had a two hour drive to Denver followed by my flights to get home in time to present tomorrow. Nonetheless, I spent the short time I had with Karla, who works as a data analyst. She does a lot of things with spreadsheets and coding that are far over my head, however I enjoyed her wry sense of humor. Unfortunately after a short time I had to start saying goodbyes. I gave Rick the CEO the mug from Cary Academy, and provided the others who spent a lot of time with me other gifts I purchased myself. Unfortunately, much of the team left for a trip to Pittsburgh to the HMHS home office, however I left notes for those out of office. It is bittersweet leaving the Cheyenne team and the internships in general, but several people have invited me to come back for a full summer internship at BCBSWY as well as HMHS, so I’m sure I will have the opportunity to see many people again in my future endeavors. For now, time to get home!

Today I was shadowing Maria, who is the Senior Director of Operations. We started off the day with some meetings trying to finalize and tweak a few things as BCBSWY transitions onto the HMHS platform. After a few meetings, I got the opportunity to edit and organize an intro to new services power point directed towards clients. The main things I search for when editing is ensuring consistency in style and organize ideas in a way that is easy to follow and understand from an outside perspective. After turning in my work on the revised power point, Maria and Taylor (who works with the communications team) assigned me some more similar work. I also revised and reorganized a provider notification letter (which is basically a letter to the customers that there has been a switch in vendors), documents explaining the COBRA administrative services through our LBS vendor, HRA open enrollment communications documents, as well as HSA open enrollment communications documents. I was also able to type up and finalize the documents to be sent out to whomever it concerns, whether that be a vendor, customer, or internal employees.

After my work day, I also got together with Connie, who is serving as my main host here, and her family for an authentic Wyoming steak dinner. It’s been great getting to know not only her staff here at BCBSWY, but also to get to know the HMHS team who is here working with them. I look forward to doing more good work tomorrow, and am sad that my work experience is coming to a close, but am excited for future ventures with both the HMHS and BCBSWY teams!

Because I am starting with a new team this week in Wyoming, I began my day with a meet and greet where I talked a little with Rick, the CEO of Blue Cross Blue Shield of Wyoming, who told me a little more about the company and the culture here. I was then given a tour and introduced to some people on the team I will be spending some time with this week by Connie, who is serving as my lead. Today was spend with Andrea, who I shadowed as she went to meetings for the majority of the day. It is interesting getting this new perspective from the side of the clients after working in Pittsburgh with HMHS. A lot of work being done right now is to help in the transformation process as we assimilate BCBSWY to the platform. It is a very interesting environment, always playing old blues and western music in their small office; much different from Pittsburgh.

After having meetings all day, the CEO Rick invited me to go on a hike to hidden falls with his wife, himself, and the COO Diane, which was very nice. There we got to know each other a bit better and I got to have an even better feel for the culture of the company and Wyoming at large- not to mention getting a great hike in! The people here have been very nice and welcoming, and I look forward to spending more time with them as the week progresses.