When I arrived today, the office was in a festive mood. We had won our US Open Cup match tonight and were awaiting the draw of the next round. However, there was still a lot of work to be done, especially for selling people on the potential opportunity to watch an MLS team here at home. Fred, one of my bosses, asked me “are you ready to make some warm calls?” and with that, I was experiencing my first sales work. I was handed many spreadsheets and instructed to follow up on these ticket buyers experiences, and whether they might be interested in coming again.
Many of these calls were not fruitful, either leading to voicemails or disinterest, but I still was able to connect with a few people that had a great time and were very interested in purchasing more tickets. I could not do the actual process of getting them tickets, so I handed them off to my colleague Tyler to finish the process. However, I got to write my numbers down on the board the department uses to track sales!
As I was calling, we all took a break to track the US Open cup draw, which could make a huge impact in the NCFC season, bringing an MLS opponent to town. Sadly, we were drawn away, and the office was angry. However, we went right back to work, checking in with more customers and seeing whether they were interested in our upcoming doubleheader.
After calling the people listed, I was told by my boss to go home a bit early! It has been a great couple days at NCFC so far, and I have learned a lot.